AT YOUR SERVICE – 24 HOURS A DAY, 7 DAYS A WEEK

Always stand by for your maintenance or break down requests

 We have our independent installation teams, who are taking care of the installation of Your Hoisting Equipment / EOT-Crane System.

 These teams are able to install our or your Hoisting Equipment / EOT-Crane Systems or together with our engineering department able to do complete refurbishment projects from Hoisting Equipment / EOT-Crane Systems.

 We will guide You personally in Your search for the best Hoisting Equipment / EOT-Crane System or transport solutions. Over the years Lemmens Crane Systems has built up long-term relationships with many customers.

 

OUR ENGINEER’S AIM

Our After Sales Department also undertakes the jobs of retrofitting the parts from our Cranes in Cranes of other brands to make repairs more cost effective. In other words, we can undertake the Re-Engineering of all crane component brands by using our KNOW-HOW from our crane components in the Hoisting Equipment / EOT-Cranes Systems of other brands. Re-design the existing girder to be utilized again for shorter or even longer spans or more heavy usage can be done. Yes, by our Lemmens Crane Systems engineers BUT of course only if our customer Wants/Needs.

Only professional service is good enough for our worldwide customers which we will give, direct, quick and to the point, with as AIM to solve the problem forever.
You can contact us for your service needs at any of the nearest offices mentioned in contacts.

Operational 24/7

Failures can be reduced to a minimum by carrying out Annual Preventive Maintenance of your Hoisting Equipment / EOT-Crane System.

Maintenance Service

Our After Sales division, with qualified service engineers is the guarantee for maintaining your Hoisting Equipment / EOT-Crane Systems functionality.

Always Standby

Our specialist service desk, which can be contacted 24 hours a day, 7 days a week, is always open for your maintenance requests.

Maintenance ISO Functionality

Input


  • Input
  • Building site instructions
  • Assembly drawing
  • Work Voucher
  • Inspection plan / Requirements
  • Materials list
  • Conducting Test

Output


  • Job – Card
  • Inspection Reports
  • Works Voucher
  • Documentation file

Functionality


Erection and after sales Management will take care of the assembly, erection and certification, Also arranges after sales services of cranes.

For this purpose, information about the lay-out and measurements is collected in advance and the planning and execution of the erection is discussed. All agreements about safety and security will be recorded in writing in the minutes of meeting. These will be recorded part by part in the project file. If safety risks can be identified during assembly, Health Safety plan will be designed for the engineers. Necessary personal protection equipment will be handed out.

After planning assembly will be commenced when the produced parts have been delivered to the project location and when the engineers have been assigned by Planning. All employees will receive instructions regarding bottle necks during execution and the safety issues conform the Health Safety plan. Before assembly these will be completed with construction site instructions, which will be discussed with the client in advance. In the event of a calamity, the local First Aid trained person will be called in to coordinate the necessary aid. The project leader will register the accident.

The Manager checks the progress of the jobs and takes care of solving bottle necks during execution. All approved changes will be recorded in writing on the work drawings. Information regarding materials used and hours worked will be recorded on the Form-Job card.

Before Handover of the Crane the required Inspection procedure will be followed, after that the crane will be handed over to the client. Finally, the Manager will take care that the users manual and the official CE document will be available.

After Service and Inspection carries out services at the client’s location or in the workshop, in accordance with the planning.

The service engineers should tell his inspection format/(EKH) with necessary comments. If any parts need to service or replace, they will do as per contract instruction.

Procedures


O.01  Project planning
O.02 Health Safety plan
O.03 Assembly
O.04 Executing test procedures
O.05 Delivery
O.06 External Calamity
O.07 Hoisting and Lifting Tools-Inspection-Assembly
O.08 Hoisting and Lifting Tools –Repairs
O.09 Hoisting and Lifting Tools – Periodical-inspection

Input


  • Work order
  • Production planning
  • Detailed drawings
  • Price list
  • Cutting list
  • Installation schedule
  • Load Test

Output


  • Work file
  • Progress report
  • Checklists
  • Registration of work hours / time sheet

Functionality


Functionality Product Management executes projects in the workshop, in accordance with the planning. Using the available materials, people and means, they execute the planned projects quickly and efficiently by means of work orders.

Product Management will receive the standard work file from Planning, which contains all important detailed drawings and material specifications. They are responsible for executing the planned work as agreed and for registering all details on the required forms and documents. The necessary materials and parts will be supplied per project by Supply Management.

After completion of every work phase, a check will take place confirm the Quality plan, making use of the appropriate checklists. Work Planning will give support in order to find solutions when technical difficulties occur and will decide which changes should be made. Technical changes will be noted down on the work drawings by production staff and later accounted by the Drawing Office. The project parts will be released for assembly based on inspections using checklists and documents. Differentiation in the planning will be reported to Planning. Details with regard operating times and presence and absence will be recorded for work administration and project progress.

If a calamity or work accident occur during the work performance the First Aid Trained employee will be called in immediately. He/she will take charge until a stable situation has been realised or until an external rescue team has arrived. The accident will be recorded in the accident registration file and given to the Quality Coordinator.

Also, everyone is responsible for the separate collection of the released waste produce and to take care of disposal in accordance with the legislation in force.

Procedures


M.01  Production Management Mechanical/Electric
M.02 Temporary checks
M.03 Release workshop
M.04 Internal Calamities
M.05 Waste
M.06 Workshop Repair