Lemmens Crane Systems

SUBSCRIBE TO OUR NEWSLETTER

My Cart  

Privacy and Cookie Policy

Privacy disclaimer


Lemmens Crane Systems ! Respects the privacy of all users of her site and ensures that the personal information you provide us is treated confidently. We use your information to make the orders as quickly and easily as possible. For the rest, we will use this information solely with your permission. Lemmens Online will not sell your personal information to third parties and will only make it available to third parties involved in the execution of your order.
Lemmens Online uses the collected data to provide its customers with the following services:
  • If you place an order, we need your name, email address, shipping address, and payment information to run your order and keep you posted on it.
  • To make your shopping at Lemmens Online as pleasant as possible, we will store your personal information and information regarding your order and use of our services with your consent. This enables us to personalize the website.
  • We use your email address to inform you about the development of the website and about special offers and actions. If you no longer have a price, you can unsubscribe from our website.
  • If you place an order at Lemmens Online, we will store your data on a Secure Server, if desired. You can enter a username and password so your name and address, phone number, email address, delivery and payment information so you do not have to fill it in with each new order.
  • Data on the use of our site and the feedback we receive from our visitors help us to further develop and improve our site.
  • If you decide to write a review, you can choose whether to add your name or other personal information. We are curious about the views of our visitors, but retain the right to not contribute to any contributions that do not comply with our terms of reference.
  • If you respond to an action or contest, we ask your name, address and e-mail address. We use this data to perform the action, announce the prize winner (s), and measure the response to our marketing efforts.
Lemmens Online does not sell your data! 
Lemmens Online will not sell your personal information to third parties and will only make it available to third parties involved in the execution of your order. Our employees and third parties engaged by us are required to respect the confidentiality of your data.
Cookies
Cookies are small pieces of information stored by your browser on your computer. Lemmens Online uses cookies to recognize you on a subsequent visit. Cookies enable us to gather information about the use of our services and to improve and adapt them to the wishes of our visitors. Our cookies provide information concerning personal identification. You can set your browser to not receive cookies when shopping at Lemmens Online.

If you have any questions about Lemmens Online's Privacy Policy, please contact us. Our customer service will help you if you need information about your data or if you want to change it. In case any changes to our Privacy Policy may be required, you will always find the most recent information on this page.

What we collect

We may collect the following information:

  • name
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

For the exhaustive list of cookies we collect see the List of cookies we collect section.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by letting us know using our Contact Us information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please email us this request using our Contact Us information.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

List of cookies we collect

The table below lists the cookies we collect and what information they store.

Cookie NameCookie Description
FORM_KEY Stores randomly generated key used to prevent forged requests.
PHPSESSID Your session ID on the server.
GUEST-VIEW Allows guests to view and edit their orders.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history, if you have asked for this.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
MAGE-CACHE-SESSID Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-STORAGE-SECTION-INVALIDATION Facilitates caching of content on the browser to make pages load faster.
MAGE-CACHE-TIMEOUT Facilitates caching of content on the browser to make pages load faster.
SECTION-DATA-IDS Facilitates caching of content on the browser to make pages load faster.
PRIVATE_CONTENT_VERSION Facilitates caching of content on the browser to make pages load faster.
X-MAGENTO-VARY Facilitates caching of content on the server to make pages load faster.
MAGE-TRANSLATION-FILE-VERSION Facilitates translation of content to other languages.
MAGE-TRANSLATION-STORAGE Facilitates translation of content to other languages.